Bylaws, AGM minutes, audited accounts, NOC forms — residents will see these in the Downloads section.

Security cabin, lift AMC, plumber, electrician — residents see these under Know your RWA. Police, fire and ambulance are always shown.

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Bulk Import Residents

Upload an .xlsx/.csv with columns: Name, FatherHusbandName, Tower, FlatNumber, Mobile, Email, ResidentType (all required), plus optional columns for birthday wishing: DOB, Anniversary, Family1Name, Family1Relation, Family1DOB (up to Family3 — more family members can be added later per-resident from "Edit Master Data"). Rows are dry-run validated before anything is saved.

⚠️ No login is attached to an imported resident. If they later self-register from the app with their own email, approving that registration will show "already registered" (their imported profile still holds the flat) — that screen tells you how to resolve it: deactivate the imported placeholder, or migrate its claim from their Master Data Edit.

Bulk Document Export (ZIP)

Packages photos, ID documents and receipts for residents registered / payments verified in the chosen month.

System check

When something does not work (a login that will not go through, a button that does nothing), start here. It checks this device, the website and the database — and shows what to tell whoever helps you.

Society Info

Help Desk Escalation Matrix

Which committee role a complaint category should escalate to once it breaches its SLA. This is a visibility aid, not an automatic notification — the escalation shows on the breached complaint for whoever opens it.

Payment Settings (shown to residents)

Two-person approval for large expenses

Above this amount an expense is not counted until a second person (Treasurer or Super Admin) approves it — the person who entered it cannot approve it. Leave blank or 0 to switch this off. Only the Super Admin can change this.

Maintenance Rate

This rate determines how much each flat owes. Without it, the system has no way of knowing who has paid in full and who's paid half — and the Defaulters report stays empty.

Document Security

Access to Aadhaar/PAN uploads is always restricted to Admins by Storage rules. This adds an optional AES-256 encryption layer on top — see SETUP-GUIDE.md for the key-management trade-off before relying on this.

Backup

This downloads a JSON file to your computer — no Drive setup needed. Better still: switch on the automatic nightly backup (one-time, about 15 minutes — see BACKUP-SETUP.md) and nobody has to remember. Until then, take one once a month and keep it somewhere safe. Encrypting it means the file is unreadable without the passphrase — including to you, if the passphrase is ever lost, so keep it written down somewhere separate from the backup file itself.

Data Health Check

Firestore has no foreign-key enforcement — nothing stops a payment, pet, or complaint from quietly pointing at a member record that no longer exists (most often after a manual data-erase or an old member being cleaned up by hand). This scans for exactly that. It only reports what it finds — nothing here is changed or deleted automatically, since the right fix for each one depends on why it happened.

Existing Admins

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